Please log out of your vault (where applicable) and quit the SecureAccess application. The SecureAccess application will launch.ĥ. Please log into your SecureAccess vault using your vault password.Ħ. Please proceed using the SecureAccess application until you reproduce the issue you have encountered. A new command prompt will appear.Ĥ. At the prompt, please enter the following text (exactly as shown): SanDiskSecureAccessV3_win.exe -d 2. Navigate to the root of your connected SanDisk USB flash drive where the SecureAccess application is located ( SanDiskSecureAccessV3_win.exe).ģ. Click on the File Explorer Address Bar, type cmd, and press Enter.
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